Frequently Asked Questions
Everything you need to know about our gourmet treats.
How should I store my cupcakes to keep them fresh?
Our cupcakes are best enjoyed at room temperature on the day of purchase. If you need to store them overnight, keep them in an airtight container in a cool, dry place. We do not recommend refrigeration as it can dry out the sponge.
Do you offer nationwide shipping?
Currently, we offer local delivery and in-store pickup to ensure the highest quality and freshness. We are working on a specialized shipping method for select treats coming later this year.
Do you provide gluten-free or vegan options?
Yes! We bake a selection of gluten-free and vegan cupcakes daily. Please check our daily menu online or call your local shop to see which flavors are available today.
Can I place a custom order for an event?
Absolutely. We love being part of your celebrations. Custom orders for weddings, birthdays, or corporate events should be placed at least 48 hours in advance through our 'Custom Orders' page.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if you are unsatisfied with your order, please contact us within 24 hours so we can make it right.
Are your cupcakes nut-free?
While we offer flavors that do not contain nuts, all of our cupcakes are baked in a kitchen that handles peanuts and tree nuts. We cannot guarantee a 100% nut-free environment for those with severe allergies.